QUALITY ASSURANCE

Reliable QA advice and help
Taking the fear out of regulatory inspections
Quality management designed for your business
Trusted outsourcing - contractor management
Reducing the burden on your QP


Quality and compliance


The oil that ensures the smooth running
of your business




Chris Barnett
MA MSc MBA CChem
MRSC MIQA
Director of Quality
and Compliance

Chris has a talent for coaching and explaining complex regulations in a straightforward manner.

He recently spent time in India patiently explaining regulatory procedures to people unfamiliar with European practices.

He's an expert in quality management, technology transfer and new product introduction

Chris has a background in analytical chemistry and over 20 years experience in QA roles.






Simon Forster
MSc PhD CBiol MIBiol
Quality Management Consultant, Biotechnology

Case study

A concerned client had problems with quality control tests and asked for our help.

The product was a key part of the manufacturing process for a number of important drugs.
Product batches were failing key release tests. This lead to problems with supply of product to customers, as failed batches could not be used.

We suspected tests were not performing consistently and producing misleading results rather than any manufacturing problem.

We confirmed the failed batches were perfectly acceptable, and produced reliable tests.

• We analysed
problem in depth
• Prepared validation protocols for improved tests
• Provided support in execution of validation protocols
• Prepared validation reports

Case study

A multinational client required development and implementation of a Quality Management System in order to operate to GMP.

We designed and implemented a system to suit size, structure, operations and culture of company. An interim QA Manager was appointed to oversee the project.

The approach taken has been validated by a recent inspection by
the relevant
competent authority.
This concentrated heavily on the Quality Management System, and resulted in no criticals, no majors
and only one other observation.


Quality and compliance is all about ensuring your business runs smoothly.
This means taking the workload off the QP, reducing agency investigations and making sure your systems comply with regulations.

There are many ways we can help achieve this.

Reliable QA advice and help

Many companies are looking to establish a presence in Europe to sell and distribute their pharmaceutical products. They often find it hard to get reliable advice and help to ensure a smooth rollout. This is where we come in.

Our experts have over 20 years experience in the multinational arena.
We'll help you set up the right quality systems covering the entire product lifecycle. This includes everything from product development and manufacture through to packaging, labelling and distribution.

We help European companies import new products from outside the European Union. We'll explain what the regulators require and ensure you have acceptable systems in place. QPs can be provided to release products for manufacture.

Taking the fear out of regulatory inspections

Business owners often fear the inspection process. They worry their methods and procedures won't be acceptable to a regulator or potential investor.

Our job is to take the fear out of the inspection process and ensure your procedures meet current standards and are the best they can be.

Quality standards are more than just satisfying regulators, they add real value to your business and can prevent expensive delays and fewer adverse inspection findings.

Quality standards expected by the regulatory authorities increase continually, and systems must be updated regularly. Quality systems must be seen as an investment for improving business and not just an expense.

Working on your behalf, our experts will work with you to obtain the best outcome to any regulatory inspection.

We'll examine:

• Your manufacturing processes and submitted data
• GMP review of manufacturing facilities and quality management systems
• Work with in-house QA experts to improve presentation of facility and
   systems for investigator
• Prepare response documents or appeals on your behalf
• Work with you and represent you at oral hearings

Quality management designed for your business

Every business is different and requires quality systems that work
best for them. We'll assess your needs and create a quality management system that suits your operation.
We will assist you in meeting compliance with cGMP, ISO9000 and latest quality systems as appropriate.

Trusted outsourcing - contractor management

We retain complete independence and accept no fees from any contractors. Successful contractor management is about establishing good relationships with people involved. We have good working relationships with people at all levels in many key UK and European contractors.

We carefully select contractors and people with the right skills and experience for each stage of your project, such as product development, manufacturing and packaging processes.

We conduct routine contractor GMP reviews, and in-depth audits for specific projects, covering facilities, quality systems, manufacturing, packaging and analytical operations for small molecules and biotechnology products.

Reducing the burden on your QP

Regulations are essential to maintaining high standards, but they also create plenty of administration. Inspectors expect to see details of active ingredients, and complete chains of manufacturing authorizations, supply contracts and technical agreements.

We'll reduce the burden on your QP by taking care of routine management and providing a series of reports to say each stage in your supply chain
meets regulatory requirements.
© 2008 Pharmaceutical Development Services Limited. All Rights Reserved.
Pharmaceutical Development Services Limited
The Surrey Technology Centre, 40 Occam Road, The Surrey Research Park
Guildford, Surrey GU2 7YG, UK
Tel +44 1483 685420, Fax: +44 1483 685421
Registered in England and Wales, Number 4476828
VAT registration number 761 1430 60